There are all sorts of reasons people omit thoughts from a conversation, some of them quite good. Still, some omissions make good communication falter. These are a few: If you avoid speaking because it shows what you don't know yet.In…
It is grey and cold in Boston this mid-February morning. I am interested in the types of statements clients make at different points in the year. Mid-February is often a time of frustration and for some isolation. The days are…
Sometimes your best-laid plans don't pan out. Messages can be unclear, or just incorrect. You may fail to influence those you need to influence. You can cause harm. These communications can range from mildly disappointing to catastrophic. You can't unring…
I am always amused when I get an overly-familiar email, LinkedIn request, or cold call. It isn't that people are attempting to connect with me but that they seem unclear about why they want to do so. One assumes some…
When did you last feel like you communicated clearly and with authority? Was it easy or hard to find that moment in your mind? Did you succeed? The brain is a wondrous place but we aren't always adept at interpreting…
We usually hear about diversity in the context of Equity and Inclusion, as we well should. But when we engage in embodied communication it takes on another important, perhaps related, meaning. Diversity in communication is adapting your listening to hear…
Happy New Year! I am of the opinion that the start of a new year is both a terrible time to make set resolutions and a wonderful time to contemplate the new. It is a great time to collect ideas…
The end of the year is always a point of transition in workflow. For some, this may be a sprint and for others a slow walk in the woods. Whatever the pace of actual work, there is also a pull…
There is a quote, attributed to Mark Twain, about eating a frog first thing in the morning. The idea is that if you do the hardest thing first, the rest of your day will be much better. Here's the thing…
For many in the U.S., it is a short week. It is also more stressful than usual as we adapt (hopefully) to a holiday season in a pandemic. Usually we discuss how to use the voice to "do" things. Today,…